Lockdown 2.0 – our reassurance to you
As we head towards Lockdown 2.0 we know there will be many anxieties and concerns but we wanted to reassure all of our customers that OVL Group remains open for business and will be fully available to support you during this next challenging time.
Early conversations with our dealer groups and collection agencies indicate that contactless deliveries and collections will continue during the November lockdown, albeit at a slightly reduced capacity. Our dealer network have confirmed that workshops will stay open and all finance companies are open for maintenance and customer service issues. The lessons learnt from the previous lockdown and the processes implemented as a result, provide reassurance that the impact of this lockdown will be greatly reduced.
If you have a vehicle due for delivery or collection within the next few weeks, your account manager will be in touch directly with specific details, but if you have any questions at all don’t hesitate to get in touch firstname.lastname@example.org
The OVL team is fully available to support you and deliver optimum service levels.
Please do not hesitate to contact us if you have any questions or queries either by calling 01491 615516 or by email email@example.com
Stay safe and well.