I have been ordering cars from you for nearly 7 years, ordering 6 cars during this time. I want to point out that the reason I keep returning for business is down to the experience I have when engaging with Kate Day. Over the years she has been nothing short of exceptional in her management of my expectations, providing knowledge of the industry and its processes and most importantly making me feel like a valued customer. I have recently started a company, and as my business grows we will be looking at building a fleet for the sales and consultants we employ, This business is ringfenced for OVL and my future growth will add to yours. This is down to Kate and the service she provides, and the fact that OVL process and procedures make your organisation good to deal with and is delivered at high standards across all areas I have engaged. I just wanted to drop this note to you to highlight this feedback and share my experiences and wish you all the best for future business growth.