Funder response to Coronavirus

Minibus Leasing Blog


Funder response to Coronavirus


Funder response to Coronavirus

We hope everyone is coping as best they can at this difficult time, it's testing for everyone. We’ve pulled together some key information from our network that we hope will be useful to you, please bear in mind you may experience longer than normal hold times due to reduced staff and the increased number of enquires but all funders are doing everything they can to deal with enquires as quickly as possible.

If you have any specific questions please do get in touch with us directly as all our phone lines and email addresses are being monitored.

01491 615500

Please copy us in on any communications that you have with the funders so that we can keep our records straight.

Stay well all



From 30 March 2020, MOT due dates for cars, motorcycles and light vans will be extended by 6 months.

Servicing, Maintenance, Tyres and Repairs

All funders are prioritising essential maintenance and repairs for key businesses and employees and ask that you only visit a garage if your maintenance or repair is critical. This is to ensure we keep critical workers safely on the road and mobile. If a vehicle does not require immediate maintenance or servicing it will not be booked in.   

Lex AutoLease

Driver assistance for Lex Autolease vehicles:

0344 879 6000

Vehicle Collections

Vehicle collection services are temporarily unavailable until further notice.

Please contact Customer Services 0800 389 3690 or to inform us of your intention to return the vehicle and provide the current mileage. Although we will be unable to arrange for the vehicle to be collected until further notice, we will agree a contract end date. We will not be charging you monthly rental payments following notification that you want to return the vehicle.                                                                                                                                                                                                                        

Financial Support for Customers

Please call the Lex Autolease Collections Team on 0800 389 3690 option 4 for payments,  who will be able to support you through the options available or email and mark in the subject field ‘Payment Deferment Request. Please include your name, registration number and telephone number.



Driver assistance for Arval vehicles:

0370 600 4499

Vehicle Collections

If your contract is ending and you no longer want to use your vehicle it must be parked safely and legally (e.g. parking permit), and keys must be kept in a secure place. We will also require photographic evidence of the mileage via the odometer. Please then email your details, the mileage, and photograph to

Financial Support for Customers

Please email us so we can discuss your needs. Please include your name, registration number and telephone number - but do not include any financially sensitive information - and send it to



Driver assistance for Leaseplan vehicles:

0344 493 5811

Customer Services - 0344 493 5812 or

Vehicle Collections

Vehicle collection services are temporarily unavailable until further notice. We will stop any future invoices and ask if they you keep the vehicle in a safe place (on a driveway or in a garage) until we can arrange collection. You will need to keep the vehicle insured and send us a video showing a full view of the vehicle, together with a photo of the mileage. After this point the vehicle mustn’t be driven. We will then be in touch as soon as we can arrange collection. For any queries please contact

Financial Support for Customers

Please complete the form here:



Driver assistance for Alphabet vehicles:

0370 5050 100

Financial Support for Customers or 0370 5050 185 option 2. Please title your email with COVID- 19



Driver assistance for Hitachi vehicles:

0343 351 9078

Customer Services

0343 351 9078 or


Minibus Leasing Case Study - why leasing a minibus is a good option for a childminder


Minibus Leasing Case Study - why leasing a minibus is a good option for a childminder

Beki Bulmer is owner of PT Childcare Club and has recently taken delivery of her leased minibus - a Ford Transit Custom Tourneo

We asked Beki to share her experience of leasing and why she would recommend it to other business owners, like her. Here’s what she had to say.


What made you choose leasing as an option for your vehicle?

I have leased before and it’s a very economical and easy way to run larger vehicles. The first time was so successful I’ve re-leased. The initial lease was for two years.  

Did you find it easy to choose the minibus you are leasing?

Very. I knew I wanted a 9-seater as all my staff could drive it. Nick recommended a vehicle for me in the past, so I took his recommendation again. I love that the seats in the back face each other. It’s great for all my After-School Club children, particularly the very young ones.

Did you find the process ‘easy’ – good service and communication from the team?

Very easy. Nick and Jane are really helpful and supportive. 

Are you liking the vehicle? What are the benefits?

Loving it! Love the layout of seats in the back. Love the in-car entertainment.

Would you recommend leasing to other people running a business like yours? If so, why?

Definitely. It takes all the worry and stress out of looking for and choosing a vehicle and gives great peace of mind when transporting children.


Visit our website or give our team a call  01491 615516 if you'd like to discuss minibus leasing.

© 2020 OVL Group Ltd